Personal care

Caringhearts carers play an indispensable role in assisting individuals with personal care tasks, allowing people who use our services to maintain their independence and dignity.

  • Assisting with bathing and showering: Our caregivers can help individuals get in and out of the bath or shower safely, ensuring a comfortable and clean experience.
  • Supporting toilet hygiene: Our caregivers provide assistance with toileting routines, including helping individuals get on and off the toilet, cleaning, and ensuring proper hygiene.
  • Aid in dressing and grooming: Our caregivers can help individuals dress and groom themselves, offering assistance with choices of clothing and helping with activities such as brushing hair, shaving, and applying makeup.
  • Assisting with oral care: Our caregivers can support individuals in maintaining good oral hygiene by helping with brushing their teeth, cleaning dentures, and ensuring mouth care.
  • Assuring medication management: Our caregivers can help individuals take their medication on time and as prescribed, ensuring the correct dosage and maintaining medication schedules.
  • Assuring continence management: Our caregivers can assist individuals with managing incontinence, including helping with changing pads or adult diaper and maintaining cleanliness.

Palliative care

Caringhearts caregivers in palliative care take on multifaceted responsibilities to improve the quality of life for patients facing serious illnesses. We provide physical care, emotional support, and act as advocates for patients and their families, ensuring a compassionate and holistic approach to their well-being.

  • Physical Comfort: Caregivers ensure the patient remains comfortable by assisting with personal hygiene, changing bedding, and providing pain management.
  • Medication Management: Our caregivers are responsible for administering medications as prescribed, keeping track of dosages, and managing any side effects or interactions.
  • Nutrition Assistance: Our caregivers help patients maintain a balanced diet tailored to their specific needs.
  • End-of-Life Planning: Caregivers support patients and their families in making end-of-life decisions by providing information and facilitating discussions about advance care planning, including setting up advanced directives, living wills, and establishing preferences for palliative and hospice care.
  • Bereavement Support: After the patient’s passing, caregivers extend their support to grieving families, providing comfort, empathy, and practical help with funeral arrangements and paperwork. They may also connect families with bereavement support resources and counselling services.

Dementia care

Our domiciliary care services for people with dementia are tailored to meet their unique needs and provide assistance with various aspects of daily life. These services may include help with personal care, medication management, meal preparation, and companionship. Our Trained caregivers provide support and supervision, ensuring the safety and well-being of individuals with dementia.

Companionship care

The primary goal of companionship services is to help with feelings of loneliness and isolation, which can have detrimental effects on a person’s physical and mental health. Seniors often face a higher risk of loneliness due to factors such as loss of loved ones, limited mobility, or living far away from family members. Caringhearts companionship caregivers fill this void by acting as friendly face and providing constant social interaction.

Tasks our caregivers can assist in Companionship care:

Engaging in conversation and providing emotional support to the individual
Planning and participating in leisure activities such as games, puzzles, and outings.
Assisting with light housekeeping tasks like tidying up, organising, and meal preparation.
Assisting with light housekeeping tasks like tidying up, organising, and meal preparation.
Providing medication reminders and assistance with self-administration when necessary.
Assisting with managing and organising personal affairs like paying bills and scheduling appointments.

Night care

Night care is an essential aspect of care giving, particularly for individuals who require assistance and support throughout the night. Caringhearts care givers are responsible for a range of tasks to ensure the comfort, safety, and well-being of their care recipients during the night.

Tasks our caregivers can assist in Night care:

  • Monitoring: Caregivers regularly check on the care recipient throughout the night, ensuring their safety and comfort.
  • Assistance with personal care: Caregivers assist with various personal care tasks such as helping the individual with toileting or managing incontinence issues.
  • Mobility support: If the care recipient has mobility limitations or struggles with mobility at night, caregivers provide assistance with moving, transferring, or ambulating.
  • Medication management: If the care recipient requires medication during the night, their caregiver ensures scheduled doses are administered correctly and in a timely manner.

We also Offer

Learning difficulties:

Learning difficulties, also known as intellectual disabilities, can affect a person’s ability to understand and process information. Our domiciliary care for individuals with learning difficulties aims to enhance their quality of life by providing support and enabling independence. This may include assistance with personal care, meal planning, grocery shopping, household tasks, and transportation. Caregivers work closely with individuals to assess their needs and develop personalised care plans to meet their requirements and goals.  

Physical disability Care:

Physical disabilities can arise from various conditions or accidents, limiting a person’s mobility and motor functions. Our domiciliary care service for individuals with physical disabilities focuses on maximising independence and enhancing their quality of life. This may involve assistance with personal care, mobility support, managing medication, household chores, and meal preparation. Additionally, caregivers may provide emotional support and companionship, ensuring individuals receive the necessary physical and emotional assistance to lead fulfilling lives.  

Live-in Services

Caringhearts Healthcare Services is dedicated to providing exemplary live-in care, redefining the standards of in-home assistance. Our team of highly trained caregivers is committed to ensuring the highest quality of life for our clients, right in the comfort of their own homes. With our live-in services, individuals receive round-the-clock support, companionship, and personalized attention. From assistance with daily activities to specialized medical needs, our caregivers are there every step of the way, fostering independence and promoting overall well-being. We understand that each person’s needs are unique, which is why our services are entirely tailored to the individual. Whether it’s medication management, mobility assistance, meal preparation, or simply being a friendly face, our caregivers are skilled and compassionate. Caringhearts Healthcare Services prioritizes not only physical health but also emotional and mental well-being. Our caregivers build meaningful relationships with clients, creating a warm and supportive environment that enhances their quality of life. Choose Caringhearts Healthcare Services for unparalleled live-in care that goes beyond the ordinary, providing exceptional support that you and your loved ones deserve.  

Supported Living Service

Experience choice, control and independence with our supported living homes, where our highly-skilled team assists you in conquering daily challenges. From easing your morning routine to managing finances, we’re here to support your journey towards self-reliance. Our focus is on tailored support, identifying opportunities, and nurturing strengths.

Our supported living service caters to individuals with learning disabilities, autism, mental health conditions, and physical disabilities, fostering independence and enabling the achievement of individual life goals.


What is Supported Living?

Supported living is an empowering support system that promotes independent living within your home or shared accommodations. We recognise everyone’s unique needs, offering support from a few hours daily to round-the-clock care for those with complex needs.

In supported living, freedom is paramount. You decide your living arrangements, guests, and support providers. Enjoy the security of tenure, independence in daily activities, and the reassurance of occasional overnight support as needed.

How Does Supported Living Work?

Supported living begins by understanding each person’s unique needs, preferences, and aspirations. We collaborate with professionals, family members, and the individual to craft an exhaustive support plan.

Working with local authorities and housing partners, we help find suitable accommodation ensuring a safe, comfortable haven. The support is personalised, encompassing personal care, household tasks, healthcare, social activities, and money management. Regular reviews ensure the support plan remains relevant to evolving needs and goals.

Our Supported Living Accommodation

Caringheart Healthcare Services offers exceptional care and support that empowers individuals to enjoy independent living within their homes. Teaming up with respected landlords, housing associations, local authority housing departments, and estate agents, we offer a vast array of accommodations including houses, apartments, bungalows, detached and non-detached options, for both shared and single occupancy living.

Our supported living homes cater to individuals wanting a single tenancy or shared living with a few adults. We ensure compatibility with housemates and assist in your transition to your new home.

Our dedicated staff

Our dedicated staff are available 24/7 to provide on-site assistance. Our Supported Living Service offers:

Choice and Control: Hold your own tenancy and control your living arrangements.

Community Living: Strategically located homes promote engagement with your community.

Living and Learning: Tenancies paired with personalised care packages promote learning and greater independence.

Our Approach

Caringheart Healthcare Services is a principled service provider committed to delivering world-class, customised care and support underscored by a person-focused philosophy. Our practices are grounded in respect and meaningful interactions, forming the bedrock of all our operations.

Our unique methodology prioritises the safety, happiness, and overall well-being of those we support, ensuring they lead lives that are fulfilling and meaningful to them. We adopt Positive Behaviour Support strategies to focus on the individual rather than their behaviour or learning disabilities. This involves the active participation of the individuals we support, as well as their families, in all stages of the learning, support, and care we provide.

Person-Centred Methodology

Our approach is rooted in evidence-based, outcome-focused assessments to ensure our support empowers individuals to lead the lives they desire. We adopt Person-Centred Approaches to ensure that the individuals we support are central to every decision affecting their lives. Person-centred support entails constant listening, learning, and understanding what matters to a person, both now and in the future. It encompasses consistent communication with those we support and those who know them best. At Caringheart Healthcare Services, practising a Person-Centred Approach involves providing individuals with opportunities to achieve their goals within the context of the service they are receiving.

Co-Production

At Caringheart Healthcare Services, we believe in the importance of involving the individuals we support in all our processes. We understand the significance of their input in decision-making processes concerning their support, staffing changes, or the introduction of new activities. Our Person-Centred Approach ensures we truly comprehend their goals, preferences, hobbies, and interests. We actively involve the individuals we support, valuing their input in various ways.

Positive Behaviour Support

Our Positive Behaviour Support (PBS) Framework at Caringheart Healthcare Services is guided by the principle of establishing trust and rapport with the individual, their family, and their support team. Our organisation’s DNA, our values in practice, forms a key part of this framework and significantly enhances the well-being of individuals, reducing their need to communicate using behaviours of concern.

Upon establishing trust, we collaborate with the individual and their support network to understand what a behaviour of concern communicates, and coach the team to provide support in the most person-centred and least restrictive manner possible. Our proactive approach, rather than crisis-driven, focuses on the long-term support of each individual to live a life that is meaningful to them and to communicate their needs safely.

PBS at Caringheart Healthcare Services is not a one-size-fits-all approach. Our actions are dependent on the individual’s needs and preferences, considering the people and the environment surrounding them. We leverage our wide range of expertise and resources, including partnerships with BILD-accredited PBS trainers and experts. By collaborating with local professionals, we find the most suitable path forward for each individual.

Caringheart Healthcare Services’ approach enables support in various settings such as their homes, the community, residential care, and a wide variety of supported living arrangements.

Expect from our Independent Supported Living service:

– Tailored support: Personalised support plans cater to your distinct needs and aspirations.
– Dedicated staff: Round-the-clock availability of compassionate staff for your safety and well-being.
– Quality housing: Safe, comfortable living environments to call home.
– Collaborative approach: Involvement of you, your loved ones, and professionals in crafting a comprehensive support plan.
– Focus on independence: Facilitate self-sufficiency through learning and skill development.
– Community Inclusion: Encourage community participation, relationship building, and connection.
– Continuity of Support: Consistent, ongoing support for stability in people’s lives.

Choose Caringheart Healthcare Services for exceptional care, empowering support, and a focus on your independence.

Our mission is to provide personalized and compassionate care that empowers our clients to live fulfilling lives.

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